Process: The first step is to fill out the contact form. We will respond within 24-72 hours with questions regarding your request. The next step is to provide a quote. If a client agrees with the quote, all necessary data required to begin the project is requested (if applicable) and a PayPal generated invoice is emailed. Upon receipt of payment, work will begin. Depending upon the type of project, most drafts are sent within 24-72 hours after a payment is made.

What I CAN do for you:

• illustration - portraits/characters/header designs(web)
• logo design
• print work - advertisements, brochures, businesscards, comp cards, folders, flyers, invitations,etc.
• custom books (photography portfolios, illustrated books)
• website layout design
• basic flash animations like animated headers, text, photos
• website updating/maintenance
• photography/photo editing/retouching/enhancement

Pricing: Pricing varies and depends on the nature of the project. Potential clients are encouraged to contact us via the provided form for a full quote. The pricing info listed provides a general idea of expected costs, but in no way represent a final fee for client work. Projects are reviewed individually and quoted accordingly. Generally, clients can expect to pay an estimated $50-$150+ for illustration work (pricing depends on the complexity of the drawing). Graphic design projects are billed differently and clients should contact us for a custom quote. Please note that ESTIMATES ARE GOOD FOR 30 DAYS only and prices are subject to change. Package deals are available, please contact us!

Payments: Only PayPal payments are accepted. Payments will be made via a PayPal generated invoice. We apologize for any inconvenience this may cause you. Please understand that if you do not have a PayPal account, you can create one for free (for more info please click here). For those who fear purchasing items online, PayPal is a secure method of payment and we do not receive or retain any personal information other than what you have provided to us. If you have questions please feel free to contact us through the form provided on the contact page. Thank you!

Printing Policies: JOUJOU does not provide printing services. We outsource to various vendors, both local and abroad and we can make referrals. If you would like us to coordinate printing of a project, we can do that for you. Please be aware that JOUJOU is not responsible for additional costs incurred by the client associated with printing. If you request print services/referrals, JOUJOU is not responsible for errors or damages to artwork/materials at the hands of commercial printers/mail carriers/shipping companies. Those issues will have to be handled by the client and the vendor providing the printing or shipping service. We will not offer a refund or pay for reprints. Once the artwork is sent to a vendor, it becomes the responsibility of the client and said vendor. JOUJOU will take necessary steps to ensure that all client files meet printing standards before submitting them to a printer.

Property Rights - We retain the right to show all drawings, artwork, specifications, & other visual presentation materials in printed or online portfolios. Clients who requests logo designs are responsible for securing copyrights/trademarks.

Termination - Either party (JOUJOU or the Client) may terminate a project upon giving written notice. Upon termination, JOUJOU will retain any initial payment & the client shall pay for all hours expended on a project up to the date of termination.